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For founder-led businesses and family-run companies · at every stage of growth

PR&Co

You didn't build this to spend Sunday nights guessing.

Real numbers, not theory

We built a £260K e-commerce brand ourselves, before we ever advised anyone else on growth.

The proof

54% average email open rate, against a 20-25% industry benchmark. Same playbook, every audit.

Who this is for

Now we help founders and family-run businesses build the same systems. No big agency, no jargon.

Start here

The Growth Audit, free for the first two businesses this September.

Get started

scroll to explore

Sound Like You?

We work with two kinds of businesses.
See which one's you.

Different problem, different fix. Same starting point either way.

Ecommerce · Studios · Product & Service Brands

Founder-led businesses

What we build for you: the Growth Audit. Three ranked priorities on your store, your email and your systems, then the plan to fix them.

Sales

Stuck on first sales

The store's live, the product's good, but customers aren't finding you yet.

Growth

Plateaued at £10-50K

Growth was working, then it just stopped. No idea why.

Email

Got a list, never used it

An email list that just sits there, or one welcome email and nothing else.

Admin

Drowning in admin

So much admin that isn't the actual work, and no time left for the parts that are.

Budget

Can't justify an agency

Big agency retainers don't make sense yet, or ever, for how you like to run things.

Trades · Home Improvement · Local Services

Family-run service businesses

What we build for you: the AI Front Desk. Catches the lead, answers the obvious questions, books the job, chases the follow-up.

Leads

No CRM, no follow-up

Leads arrive by email or phone and nobody chases them. They just go cold.

Website

Stuck in 2016

It still says what the business did a decade ago, not what it does now.

Calls

Nobody answers after 5pm

You're losing jobs every week to a missed call, and you can't see it happening.

Handover

Second generation, first-gen systems

You're running it now, but it's still set up the way your mum or dad ran it.

Time

No time to fix it yourself

You know it needs sorting. You also know you're not the one with time to do it.

Whichever one's you, it starts the same way.

Get the audit →

Most agencies put layers between you and the work. We're two founders, direct.

AI ISN'T JUST FOR BIG BRANDS. IT'S FOR FOUNDERS WHO MOVE FIRST.
WE'LL SHOW YOU HOW.

You don't need another agency.
You need two people who've actually done it.

Growth shouldn't cost a full-time salary. PR&Co gives you the expertise of a marketing director and an ops strategist, for the price of a single audit.

No jargon. No big retainer. Just what works.

Two people who've actually done it.

PR&Co isn't an agency. There are no account managers, no junior teams, no one being briefed on your business by someone else. It's just us, Lauren and Britt.

We work with a small number of businesses at a time so we can actually care. Founder-led businesses and family-run companies deserve better than generic advice from people who've never actually built and run one themselves.

Lauren, co-founder of PR&Co

Lauren

Sales, Strategy & AI

Built and scaled an e-commerce brand from scratch. Understands the full commercial picture, from getting customers through the door to making the numbers work. Leads on sales, growth strategy, and finding the AI tools that actually save you time.

Strategy AI Sales Ecommerce
Britt, co-founder of PR&Co

Britt

Social Media & Delivery

The engine behind the scenes. Britt turns strategy into content, systems, and results, managing social, keeping delivery on track, and making sure nothing falls through the cracks while you're running your business.

Social Content Operations Delivery

Not everything. Just the things that actually get you customers.

We work across four areas: finding your first customers or your next job, getting your email, leads and systems working while you sleep, using AI to save you time, and making sure no enquiry goes unanswered. Everything is built around where your business actually is. No templates lifted from an enterprise playbook.

Audit & Marketing

Growth Audit & Marketing

A full audit of your business, whether that's your store, your website or how leads reach you, then a focused plan to get your first customers, catch every enquiry, or break through a plateau. Not activity for the sake of activity.

AI

AI Integration

We find the parts of your business eating your time and help you automate them. Not in a scary, replace-everyone way. In a "you get your evenings back" way. Real tools, real results, no jargon.

Strategy

Growth Strategy

Honest, clear strategy built around where you actually want to take this thing. We'll challenge assumptions, find the gaps, and give you a roadmap you can actually follow.

Front Desk

AI Front Desk

For service businesses losing jobs to a missed phone call. A chatbot and booking system that catches the enquiry, answers the obvious questions, books the job and follows up, at 9pm on a Sunday when nobody is in the office. You stop paying for leads you never actually answered.

We don't just advise on growth. We've built it ourselves.

Before PR&Co, Lauren built White Daisy, a real e-commerce brand, run on exactly the systems we now build for the businesses we work with.

The same Klaviyo, segmentation and exclusivity playbook running White Daisy's email is what we bring to every PR&Co audit.

Source: White Daisy, e-commerce brand founded by Lauren

£260K

revenue in the last 12 months

54%

average email open rate vs. 20-25% industry benchmark

14K+

email subscribers built from zero

31.7%

click rate on the best-performing campaign, driven by segmentation

17

live automated flows running right now

Real figures from a real store we run ourselves, not a case study we bought the rights to.

Free Resources

Take the parts you can use
right now.

No email gate tricks, just the frameworks we actually use, written up so you can run them yourself before you ever talk to us.

Coming Soon

The Instant Audit

Drop in your website or Instagram URL. Get three specific things to fix back, free, no call needed. Coming soon.

In development
Audit

The 30-Day Growth Audit Checklist

The exact framework we use to audit a business's marketing, email and social in one pass, the same one behind the Growth Audit.

Get the guide →
Email

Email Flows That Actually Convert

The five flows every e-commerce store needs live before spending another penny on ads: welcome, browse, cart, post-purchase, win-back.

Get the guide →
AI

The Founder's AI Stack

The AI tools we actually use week to week to save hours, no hype, no fifty-tab list, just what earns its place.

Get the guide →

No lengthy onboarding.
No fuss.

1

The Conversation

A proper chat, no pitch, no agenda. Just getting to know your business and figuring out whether we're the right fit for each other.

2

The 30-Day Audit

A full audit of your business, whether that's your store, your website or how leads reach you: what's working, what isn't, what's holding growth back. Delivered as a written report.

3

The Priorities

Based on what we find, three ranked priorities, specific, commercially sound, ready to act on. This is where the work gets real.

4

The Partnership

If it's a fit, ongoing support: implementation, strategy, execution. We work alongside you, not just for you.

No surprises.
Ever.

We put our prices here because you deserve to know what things cost before you pick up the phone. Life's too short for time-wasting.

What's actually in the Growth Audit

The 30-Day Growth Audit

  • Full business, email/SMS & social audit usually £250+ alone
  • Three ranked priorities, not a 40-page deck built to action, not shelve
  • Written report, delivered in 5-7 working days no six-week wait
  • A real conversation to walk through it not a PDF and radio silence
  • Zero obligation to continue no lock-in, ever

Free

first two businesses, September

Get started

Built by two founders who run these exact systems in their own business, not a template pulled off a shelf.

vs. hiring in-house

Marketing Director, In-House

£55-65k

per year, salary alone

  • ✕ Recruitment costs on top (£5-10k)
  • ✕ NI, pension, holiday pay (+30%)
  • ✕ 3-6 months to hire and onboard
  • ✕ One perspective, one skillset
  • ✕ You manage them, that's more of your time
  • ✕ No AI expertise included
vs

PR&Co Retainer

from £500

per month, depending on where you're starting from

  • ✓ Marketing strategy & execution
  • ✓ AI integration & ops support
  • ✓ No recruitment, no onboarding lag
  • ✓ Two senior brains, not one junior hire
  • ✓ No NI, pension, holiday headache
  • ✓ Start in days, not months
Start Here

30-Day Growth Audit

Free

first two businesses, September

  • Full audit of your marketing, leads & systems
  • 30-day priorities, ranked by impact
  • Written report
  • No obligation to continue
Get started
Once You're Ready

Growth Kickstart

£2,500

one-off project

  • Implements your audit priorities
  • Email flows & systems built
  • Campaigns launched
  • Hands-on delivery, not just a plan
Get started
Ongoing

Monthly Retainer

£500 to £1,500+

per month, depending on where you're starting from

  • Ongoing strategy & execution
  • Email/marketing management
  • AI tool setup & training
  • Monthly review & roadmap update
Let's talk

The Growth Audit is free for the first two businesses this September, while we build up case studies. After that it goes to a paid audit, and the price rises as the evidence does. All prices ex. VAT. Month-to-month, no lock-in contracts. We'd rather earn your trust than trap you.

The stuff people actually ask us.

Are you an agency?

+

No, and we'd be a bit offended if you called us one. We're a partnership, two people who genuinely work with you. You'll always deal directly with Lauren and Britt, from the first conversation to the last deliverable.

Is this only for small businesses?

+

No. We work with founder-led businesses and family-run companies at every stage, from first sale to well past six figures, ten years in or fifty. The Growth Audit is the same starting point either way: a proper outside look at what's actually holding growth back, before anything bigger.

What kinds of businesses do you work with?

+

Two kinds, mainly. Founder-led brands: Shopify stores, studios, product and service businesses at any stage. And family-run service businesses: trades, home improvement, local services, usually run by the owner or a second generation who's taken it on. What matters isn't your sector or your revenue, it's that you're still hands-on in the business, not layers removed from it.

How quickly can we get started?

+

We can usually have an initial conversation within a week, and your audit delivered within 5-7 working days of getting started. No six-month onboarding.

What if it's not working?

+

We work month to month, so you're never locked in. If it's not the right fit, we'd rather you tell us than stay out of obligation.

Do I have to be on every social media platform?

+

Absolutely not. One of the first things we do is figure out where your customers actually are, and focus there. We'd rather nail two channels than half-heartedly do five.

Stay In The Loop

Get the occasional email.
No spam, just what's working.

Growth tactics, AI tools we're actually testing, and the odd behind-the-scenes look at running our own store, sent maybe once a month.

Fancy a chat?
Friend to friend. No pitch.

No agenda, no slide deck. Just a proper conversation about where your business is and where you want it to go. If we can help, we'll tell you how. If we can't, we'll tell you that too.

Let's Talk →

Or email us directly: hello@prandco.co.uk