For founder-led businesses and family-run companies · at every stage of growth
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Sound Like You?
Different problem, different fix. Same starting point either way.
What we build for you: the Growth Audit. Three ranked priorities on your store, your email and your systems, then the plan to fix them.
The store's live, the product's good, but customers aren't finding you yet.
Growth was working, then it just stopped. No idea why.
An email list that just sits there, or one welcome email and nothing else.
So much admin that isn't the actual work, and no time left for the parts that are.
Big agency retainers don't make sense yet, or ever, for how you like to run things.
What we build for you: the AI Front Desk. Catches the lead, answers the obvious questions, books the job, chases the follow-up.
Leads arrive by email or phone and nobody chases them. They just go cold.
It still says what the business did a decade ago, not what it does now.
You're losing jobs every week to a missed call, and you can't see it happening.
You're running it now, but it's still set up the way your mum or dad ran it.
You know it needs sorting. You also know you're not the one with time to do it.
Whichever one's you, it starts the same way.
Get the audit →Growth shouldn't cost a full-time salary. PR&Co gives you the expertise of a marketing director and an ops strategist, for the price of a single audit.
No jargon. No big retainer. Just what works.
Who We Are
PR&Co isn't an agency. There are no account managers, no junior teams, no one being briefed on your business by someone else. It's just us, Lauren and Britt.
We work with a small number of businesses at a time so we can actually care. Founder-led businesses and family-run companies deserve better than generic advice from people who've never actually built and run one themselves.
Sales, Strategy & AI
Built and scaled an e-commerce brand from scratch. Understands the full commercial picture, from getting customers through the door to making the numbers work. Leads on sales, growth strategy, and finding the AI tools that actually save you time.
Social Media & Delivery
The engine behind the scenes. Britt turns strategy into content, systems, and results, managing social, keeping delivery on track, and making sure nothing falls through the cracks while you're running your business.
What We Do
We work across four areas: finding your first customers or your next job, getting your email, leads and systems working while you sleep, using AI to save you time, and making sure no enquiry goes unanswered. Everything is built around where your business actually is. No templates lifted from an enterprise playbook.
A full audit of your business, whether that's your store, your website or how leads reach you, then a focused plan to get your first customers, catch every enquiry, or break through a plateau. Not activity for the sake of activity.
We find the parts of your business eating your time and help you automate them. Not in a scary, replace-everyone way. In a "you get your evenings back" way. Real tools, real results, no jargon.
Honest, clear strategy built around where you actually want to take this thing. We'll challenge assumptions, find the gaps, and give you a roadmap you can actually follow.
For service businesses losing jobs to a missed phone call. A chatbot and booking system that catches the enquiry, answers the obvious questions, books the job and follows up, at 9pm on a Sunday when nobody is in the office. You stop paying for leads you never actually answered.
Real Numbers, Not Theory
Before PR&Co, Lauren built White Daisy, a real e-commerce brand, run on exactly the systems we now build for the businesses we work with.
The same Klaviyo, segmentation and exclusivity playbook running White Daisy's email is what we bring to every PR&Co audit.
Source: White Daisy, e-commerce brand founded by Lauren
£260K
revenue in the last 12 months
54%
average email open rate vs. 20-25% industry benchmark
14K+
email subscribers built from zero
31.7%
click rate on the best-performing campaign, driven by segmentation
17
live automated flows running right now
Real figures from a real store we run ourselves, not a case study we bought the rights to.
Free Resources
No email gate tricks, just the frameworks we actually use, written up so you can run them yourself before you ever talk to us.
Drop in your website or Instagram URL. Get three specific things to fix back, free, no call needed. Coming soon.
In developmentThe exact framework we use to audit a business's marketing, email and social in one pass, the same one behind the Growth Audit.
Get the guide →The five flows every e-commerce store needs live before spending another penny on ads: welcome, browse, cart, post-purchase, win-back.
Get the guide →The AI tools we actually use week to week to save hours, no hype, no fifty-tab list, just what earns its place.
Get the guide →How It Works
1
A proper chat, no pitch, no agenda. Just getting to know your business and figuring out whether we're the right fit for each other.
2
A full audit of your business, whether that's your store, your website or how leads reach you: what's working, what isn't, what's holding growth back. Delivered as a written report.
3
Based on what we find, three ranked priorities, specific, commercially sound, ready to act on. This is where the work gets real.
4
If it's a fit, ongoing support: implementation, strategy, execution. We work alongside you, not just for you.
Transparent Pricing
We put our prices here because you deserve to know what things cost before you pick up the phone. Life's too short for time-wasting.
What's actually in the Growth Audit
Free
first two businesses, September
Get startedBuilt by two founders who run these exact systems in their own business, not a template pulled off a shelf.
30-Day Growth Audit
Free
first two businesses, September
Growth Kickstart
£2,500
one-off project
Monthly Retainer
£500 to £1,500+
per month, depending on where you're starting from
The Growth Audit is free for the first two businesses this September, while we build up case studies. After that it goes to a paid audit, and the price rises as the evidence does. All prices ex. VAT. Month-to-month, no lock-in contracts. We'd rather earn your trust than trap you.
Questions
No, and we'd be a bit offended if you called us one. We're a partnership, two people who genuinely work with you. You'll always deal directly with Lauren and Britt, from the first conversation to the last deliverable.
No. We work with founder-led businesses and family-run companies at every stage, from first sale to well past six figures, ten years in or fifty. The Growth Audit is the same starting point either way: a proper outside look at what's actually holding growth back, before anything bigger.
Two kinds, mainly. Founder-led brands: Shopify stores, studios, product and service businesses at any stage. And family-run service businesses: trades, home improvement, local services, usually run by the owner or a second generation who's taken it on. What matters isn't your sector or your revenue, it's that you're still hands-on in the business, not layers removed from it.
We can usually have an initial conversation within a week, and your audit delivered within 5-7 working days of getting started. No six-month onboarding.
We work month to month, so you're never locked in. If it's not the right fit, we'd rather you tell us than stay out of obligation.
Absolutely not. One of the first things we do is figure out where your customers actually are, and focus there. We'd rather nail two channels than half-heartedly do five.
No agenda, no slide deck. Just a proper conversation about where your business is and where you want it to go. If we can help, we'll tell you how. If we can't, we'll tell you that too.
Let's Talk →Or email us directly: hello@prandco.co.uk